Privacy Policy

Last updated: 12/8/2025

At EZoffer.ai (a service provided by Ambientic Solutions Pvt Ltd, “Company”, “we”, “our”, “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website and services.

By accessing or using EZoffer.ai, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Platform.

1. Information We Collect

(a) Recruiter / Client Information

• Name, email address, phone number, company details.

• Billing and payment details.

• Login credentials and authentication data.

(b) Candidate Information

• Name, designation, email address, and other offer-related details provided by recruiters.

• Offer letters and attachments uploaded by recruiters.

• Behavioral signals during offer viewing (e.g., scrolls, clicks, suspicious attempts like copy/print/screenshot).

• Engagement activity (responses to reminders, callbacks, resignation confirmations, etc.).

(c) Technical Information

• IP address, browser type, device details, and operating system.

• Session metadata, access logs, and cookies.

2. How We Use Information

We use the collected data for the following purposes:

• Provide services: secure offer delivery, candidate engagement, recruiter dashboards.

• Improve security: detect suspicious behavior (e.g., unauthorized copying, multiple devices).

• Enhance predictions: generate likelihood-to-join scores using AI and long-term behavioral signals.

• Billing & compliance: process payments and meet legal requirements.

• Communication: send service-related updates and support.

3. AI and Automated Processing

• EZoffer.ai may use artificial intelligence to generate predictive insights, email drafts, and analyze engagement.

• AI outputs are advisory only and should not be the sole basis for hiring decisions.

4. Legal Basis for Processing

We process data under:

• Consent (when candidates interact with offers).

• Contract (service delivery to recruiters).

• Legitimate Interests (fraud prevention, analytics, product improvement).

• Legal Obligations (tax, audit, regulatory).

5. Data Retention & Deletion

Recruiter and candidate data is retained as long as necessary for service delivery or legal obligations.

Upon account closure, identifiable data will be retained for up to 24 months to allow completion of pending offers, handle delayed joining dates, and comply with contractual or legal obligations.

If an offer has a joining date beyond the subscription end, data may be retained until the joining date plus a buffer period.

After this retention period, personal identifiers (such as names, emails, and documents) will be deleted or anonymized.

Aggregated and anonymized analytics may be retained indefinitely.

6. Behavioral Pattern Retention (Fraud & Analytics)

To improve the accuracy of predictive insights and detect repeated misuse:

• We may retain pseudonymized identifiers (such as hashed email addresses, device/browser fingerprints, or unique IDs).

• These identifiers allow us to detect patterns such as repeated reneging on offers.

• Such data is never disclosed directly to recruiters but may influence the Likelihood to Join prediction score.

• Pseudonymized identifiers may be retained for up to five years, after which they are re-anonymized or deleted.

7. Data Sharing

We do not sell personal data. Information may be shared only with:

• Service providers (UploadThing, Resend, Stripe/Razorpay, Clerk, AI providers like Gemini/OpenAI).

• Regulators or authorities, if required by law.

• In case of a merger, acquisition, or restructuring.

8. Data Security

We use encryption, access controls, and monitoring to safeguard data. However, no system is 100% secure, and we cannot guarantee absolute security.

9. User Rights

Depending on law, you may have the right to:

• Access your data

• Request correction or deletion

• Restrict or object to processing

• Withdraw consent (where applicable)

To exercise these rights, contact info@ambienticsolutions.com.

10. Cookies

We use cookies for session management, analytics, and platform improvements. You may disable cookies, but some features may not work properly.

11. International Transfers

If you access EZoffer.ai outside India, data may be transferred internationally. We take steps to ensure lawful and secure transfers.

12. Children's Privacy

The Platform is intended for business use only. We do not knowingly collect data from individuals under 18.

13. Changes

We may update this Privacy Policy. The updated version will be posted with a revised “Last Updated” date.

14. Contact Us

Ambientic Solutions Pvt Ltd
Email: info@ambienticsolutions.com
Address: Gurgaon, India